PRIVACY POLICY
Last updated on June 22, 2024
Section 1: Introduction
Thank you for visiting the B2b Mentor LLC website, which includes domain (but is not limited to), b2bmentor.llc. You have accessed this Privacy Policy from one of the aforementioned websites, referred to herein as "this website," "our website," or "our websites."
We use this Privacy Policy to inform you about the types of information we collect when you visit the online and mobile resources published by b2bmentor.llc and B2B Mentor LLC (hereinafter referred to as "COMPANY," "Us," and "We"). When we mention "this policy," "this privacy policy," and "our policy," we are referring to this online Privacy Policy that you are currently reading. We use the words "you" and "your" to refer to you, the reader, and other visitors to our online and mobile resources, who are typically over the age of 13.
When we refer to our "online and/or mobile resources," we mean all of our websites and other internet features we own that allow you to interact with our websites, as well as applications we have created and distributed for our customers and subscribers to view our online and mobile resources or otherwise interact with the content we provide.
More specifically, this statement tells you about:
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The types of information we collect and how we collect it;
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The ways we use and protect that information;
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Your choices regarding control over the collection of your information; and
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Your ability to access and update your information.
By using our online or mobile resources, you confirm to us that you agree to this privacy policy and that we may use and disclose your information in the manner it describes. While our online and mobile resources may contain links to other websites controlled by third parties, you should be aware that we are not responsible for the privacy practices of these or any other sites or online resources. If you have questions about how these sites collect and use data, you should carefully read their privacy policies. If you do not agree to the terms and conditions of our Privacy Policy, please do not use or visit this website.
If you reside in the European Union or California, please also review "Section 15: Your Additional Rights" to learn about additional rights that may apply to you.
We take children's privacy very seriously. See "Section 6: Children's Privacy" to learn more about our Children's Privacy Policy and your rights.
Section 2: Changes to this Privacy Policy
From time to time, we may update our Privacy Policy. We recommend that you periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you do not agree to any changes made to this Privacy Policy, you must cease using our website and may request the deletion of your personal information.
Section 3: Data Collection
Voluntary provision of personal information may be collected by providing data directly to us. We may receive data from you for various reasons, such as if you request information about our services, if you subscribe to one of our mailing lists, when you place an order with us, when you communicate with us, when you enter information into our software or forms, or by sending us emails, when you provide feedback through one of our surveys, when you register or create an account on one of our websites, or when you visit one of our websites.
The types of personal information we collect include identifiers (e.g., your name, email address, physical address, telephone number, etc.), professional information (e.g., information about the company you work for), and financial account information (e.g., your credit card information).
Most of your customer information is stored in our third-party Customer Relationship Manager (CRM) system, not directly on our servers. Your credit card data is not stored with us but is instead transmitted directly to our software vendor.
We may automatically collect certain data from you when you use our website using cookies and similar technologies.
We may receive data from third parties, such as analytics providers like Google, located outside the EU, advertising networks like Facebook, located outside the EU, search information providers like Google, located outside the EU, providers of technical services, payment, and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources, such as Companies House and the Electoral Register, located in the EU.
To learn more about the types of data collected, the purpose of collection, and the basis for processing, please refer to Section 4.
Section 4: Types of Data Collected, Purpose of Collection, and Basis for Processing
"Personal Data" means any information that can identify an individual. It does not include anonymized data.
In addition, when we refer to "Personal Information", we generally mean information that can be used to identify you or that can be easily linked to you, such as your name, address, telephone number, email address, and date of birth. However, privacy laws in some jurisdictions include unique elements in what they consider Personal Information of the consumers or data subjects they protect. If those laws apply to us, as is the case with the California Consumer Privacy Act, our use of the phrase "Personal Information" includes the unique elements required by such laws. The English language version of this Privacy Policy is the primary and controlling version of this privacy policy, regardless of any translation you may use.
We may use your Personal Data for the following purposes: (1) to provide you with the products and/or services you have requested from us (and, if applicable, from third parties who have offered you a special offer through us that you agreed to receive); (2) to confirm your compliance with the terms and conditions; (3) to improve content and feedback; (4) to contact you when necessary regarding your use of our website(s) or product(s); (5) to offer you product updates, services, and other trainings or courses that may be of interest to you, including offering you marketing and informational products and/or services from third parties who cooperate with us; (6) to facilitate your participation in our groups and programs; (7) to provide you with newsletters, updates, targeted advertising, and special offers; and (8) for several situations described in Section 9.
You can opt-out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may process the following categories of personal data about you:
Communication Data includes any messages you send to us through the contact form on our website, via email, text messages, social media posts, social media posts or any other communications you send to us.
We process this data to communicate with you, to improve our customer experience, to maintain records and to establish, exercise or defend legal claims. Our legitimate basis for such processing is our legitimate interests, which in this case are to respond to communications sent to us, to maintain records and to bring, exercise or defend legal claims.
Customer Data includes data relating to any purchases of goods and/or services, such as your name, date of birth, job title, billing address, delivery email address, telephone number, contact details, purchase details and data your card. We process this data to deliver the goods and/or services you have purchased and to keep records of such transactions. Our lawful basis for such processing is to perform a contract between you and us and/or to take steps at your request to enter into such a contract. In addition, this information will be used to ensure that no transactions occur between the Company and any person under the age of 18.
User data includes data about how you use our website and any online services, as well as any data you submit for publication on our website or through other online services.
We process this data to operate our website and provide you with relevant content, to ensure the security of our website, to maintain backup copies of our website and/or databases, and to publish and administer our website, other online services and tasks. Our legitimate basis for such processing is our legitimate interests, which in this case are to enable us to properly manage our website and our business/programs.
Technical data includes data about your use of our website and online services, such as your IP address, your login details, information about your browser, the length of time you visit our website pages, page views and navigation paths in our membership area, information about the number times you use our website, time zone settings and other technologies on the devices you use to access our website. The source of this data is our analytical tracking system.
We process this data to analyze your use of our website and other online services, to administer and protect our business and our website, to provide you with relevant website content and advertising, and to understand the effectiveness of our advertising. Our lawful basis for such processing is our legitimate interests, which in this case are to enable us to properly manage our website and business, to develop our business and to determine our marketing strategy.
Marketing data includes data about your preferences in receiving marketing offers from us and our third parties, and your communication preferences.
We process this data to enable you to participate in our promotions, to provide you with relevant website content and advertisements, and to measure or understand the effectiveness of these advertisements. Our lawful basis for such processing is our legitimate interests, which in this case are to learn how customers use our products/services, develop them, develop our business and determine our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data for various purposes, including:
* Provide and maintain our Service
* Notify you about changes to our Service
* To allow you to participate in interactive features of our Service when you choose to do so
* Provide customer support
* Collect analytical data or valuable information so that we can improve our Service
* To monitor the use of our Service
* To detect, prevent and solve technical problems
* To provide you with news, special offers and general information about other products, services and events we offer similar to those you have already purchased or are interested in, unless you have opted out of receiving such information.
The legal basis for processing personal data in accordance with the General
data protection regulation (GDPR):
If you are from the European Economic Area (EEA), the Company's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
The Company may process your personal data because:
* We need to conclude a contract with you
* You have given us permission to do so
* Processing is in line with our legitimate interests and does not limit your rights
* To process payments
* To comply with the law
Confidential data
We do not collect sensitive data about you. Sensitive data includes data containing information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political views, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offences.
We do not sell, rent or trade any Customer Data or Confidential Data to third parties, except as described in Section 3 above.
Suppliers or third parties with whom we have a contractual relationship.
This may include vendors who provide us with technology and/or infrastructure services to host our online and mobile resources, credit card processing, API integration and data analytics services. We may also share this information with third-party software service providers that you have selected to assist you with your marketing efforts. We do our best to disclose only the information that each of these parties needs.
If you do not want us to collect any of the above categories of personal data, please do not provide it. However, it may happen that you cannot participate in some events or programs on our website or other resources. However, your participation is directly your choice. Opting out may limit your ability to fully use the online and mobile resources, but will not affect your ability to access certain information available to the general public on the online and mobile resources.
Do Not Track Disclosures: Some browsers have a "do not track" feature that lets you tell websites that you don't want your online activities to be tracked. We currently do not specifically respond to "do not track" browser signals.
Chapter 5: Phone, text messages, and email
You agree that by submitting your telephone contact information and/or email address on this website, you are consenting to receive email from us (and, if applicable, from a third party from whom you have also agreed to receive a special offer) . You also agree that if you submit your contact telephone information and/or email address on this website and/or register for a product and/or service offered on this website, such action constitutes a purchase, inquiry and/or policy for the purposes of the United States of America as amended by the Telemarketing Sales Regulations (ATSR), 16 CFR '310 et seq., the Telecommunications Act (Canada) and any applicable federal, national, state, provincial and local do-not-call regulations, and as any such subsequent telemarketing communications between you and us shall be deemed to be exempt telecommunications. We and specific third-party service providers who receive your data as described herein reserve the right to contact you via telemarketing in accordance with the United States ATSR or Canadian Unsolicited Telecommunications Regulations and any other applicable regulations . If you are accessing this website from Canada, our collection and use of your personal information and the manner in which it is collected is governed by the Personal Information Protection and Electronic Documents Act (or PIPEDA).
We also comply with Canadian Anti-Spam Laws (CASL) and do not send commercial electronic communications to individuals in Canada unless such individuals have consented to receive commercial electronic communications.
By submitting your e-mail address, you also consent to the use of your e-mail address for special audience targeting on websites where we show special advertisements to certain people who have agreed to receive communications from us.
Section 6: Children's Privacy
Federal law imposes special restrictions and obligations on operators of commercial websites that target, collect and use information from children under the age of 13. We take these age requirements very seriously and accordingly do not intend our online and mobile resources for use by children under the age of 18, and certainly not by persons under the age of 13. Additionally, we do not knowingly collect personal information from minors under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to our online and mobile resources, we will delete that information and will not use it for any purpose. If you believe that a person under the age of 18 has submitted personal information to our online and mobile resources, please contact us at info@b2bmentor.llc . We encourage parents and legal guardians to discuss with their children the potential risks of providing personal information over the Internet.
Section 7: IP Addresses
We may use your IP address to prevent fraud, help diagnose problems with our server, gather broad demographic information, and offer you products and services.
Chapter 8: Marketing Communications
Our lawful basis for processing your personal data to send you marketing communications is your consent or our legitimate interests (namely the development of our business).
In accordance with the Privacy and Electronic Communications Policy, we may send you marketing communications
Before we share your personal data with any third party for their own marketing purposes, we will obtain your express consent.
You can ask us or third parties to stop sending you marketing communications at any time by following the opt-out links in any marketing communications sent to you by emailing us at info@b2bmentor.llc at any time.
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations, etc.
Section 9: Disclosure of Your Personal Information
We may need to provide your personal data to the parties listed below:
Suppliers or third parties with whom we have a contractual relationship. This may include vendors from whom we obtain technology and infrastructure services to host our online and mobile resources, credit card processing, API integration and data analytics services. We may also share this information with third-party software service providers that you have selected to assist you with sales. We do our best to disclose only the information that each of these parties needs.
Professional consultants, including lawyers, bankers, auditors and insurers.
Sharing information with others: who and why
Third parties
We may share your information, including personal information, with our suppliers and other third parties with whom we have contractual relationships. Examples of categories of third parties with whom we share your information and why include providers from whom we obtain technology and infrastructure services to host our online and mobile resources, credit card processing, API integration, and data analytics services. We may also share your information, including personal information, with third-party software service providers that you have selected to assist you in your sales. We do our best to disclose only the information that each of these parties needs.
Branches
In addition to the third parties listed above, we may share your information, including personal information, with our corporate affiliates who will use such information as we may in accordance with this privacy policy.
Legally Compelled Disclosure
In certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to reasonable requests from public authorities (such as a court or government agency).
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
* To comply with legal obligations, such as mandatory disclosures under court orders or warrants
* To protect and defend the rights or property of the Company
* To prevent or investigate possible illegal actions in connection with the Service
* To protect the personal safety of users of the Service or the public
* To protect against legal liability
Transfer of business or bankruptcy
If the Company or its affiliates, or substantially all of its or their assets, ever declare bankruptcy, or become insolvent, or are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personal information may be one of the transferred assets.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer or merge parts of our business or our assets.
We require all third parties to whom we share your data to respect the security of your personal data and process it in accordance with the law. We allow such third parties to process your personal data only for certain purposes and in accordance with our instructions.
Section 10: Transfer of data
Your information, including personal data, may be transferred to—and stored on—computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide us with information, please note that we transfer data, including Personal Data, to and process the data in the United States.
Your acceptance of this Privacy Policy and subsequent provision of such information constitutes your consent to this transfer.
The Company will take all steps reasonably necessary to ensure that your data is handled securely and in accordance with this Privacy Policy, and no transfer of your personal data to an organization or country will take place unless adequate controls are in place, including the security of your international transfer.
International transfers
Countries outside the European Economic Area (EEA) do not always offer the same level of protection for your personal data, so European law prohibits the transfer of personal data outside the EEA unless the transfer meets certain criteria.
Many of our third-party service providers are located outside the European Economic Area (EEA), so their processing of your personal data will involve data transfers outside the EEA.
Whenever we transfer your personal data from the EEA, we do our best to ensure a similar level of data security by providing at least one of the following safeguards:
We will only transfer your personal data to those countries that the European Commission has approved as providing an adequate level of personal data protection; or
If we engage certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission that provide personal data with the same protection as in Europe; or
If we use US providers that are part of the EU-US Privacy Shield, we may transfer data to them because they have equivalent protection guarantees.
If none of the above guarantees are available, we may ask for your express consent for a specific transfer. You will have the right to withdraw this consent at any time.
Chapter 11: Data Security
We have security measures in place to prevent the accidental loss, use, alteration, disclosure or unauthorized access of your personal information. We also provide access to your personal data only to those employees and partners who have a business need for such data. They will process your personal data only on our instructions and must keep it confidential.
The security of your data is important to us, but remember that there is no way
transmission over the Internet or electronic storage method is not 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We have procedures in place to deal with any suspected personal data breaches and we will notify you and any relevant regulator of the breach if we are required to do so.
Chapter 12: Social Networks
This section applies to everyone who interacts with us on social media. Therefore, you are viewing this page because you have followed a link from the social media features of our online and mobile properties ("Internal Social Media Features") or from the comments sections, feeds and other elements of the social media presence that can be viewed on Facebook, Twitter, YouTube, LinkedIn or any of the many other available external third-party social media platforms that we may use ("External Social Media Presence"). Social media platforms are places where information is shared publicly, and you should have no expectation of privacy when using them. In particular, neither this Policy nor our Terms and Conditions apply to our external social media presence. the websites and platforms that host our external social media presence are not under our control and therefore have their own privacy policies and terms of use. Comments and opinions expressed by users on social networks belong exclusively to them and do not reflect the opinion of the Company. Comments that some may find inappropriate or offensive may appear on our internal social media features as well as our external social media presence and may remain there until we identify them or bring them to our attention and we can perform the necessary actions. procedures and technical processes for their removal. If you see an offensive or inappropriate post or comment on our external social media presence, you should report it to the operator of the relevant website or platform using the procedures they have established for this purpose. If you see such a post on internal social media features, please report it directly to us by emailing us at info@b2bmentor.llc.
Section 13: Data Retention
We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements.
When deciding the right time to retain data, we take into account its quantity, nature and confidentiality, the potential risk of harm from unauthorized use or disclosure, the purposes of the processing, if they can be achieved by other means, and legal requirements.
For tax purposes, we are required by law to retain basic information about our customers (including contact information, identification data, financial data and transaction data) for six years after they cease to be a customer.
In some circumstances, we may anonymize your personal data for research or internal statistical purposes, in which case we may use this information indefinitely without further notice.
If you would like to request that we remove you from our database, please send an email to info@b2bmentor.llc with the subject "Remove me" and explain in the email that you are requesting the removal of your personal data. To protect user privacy, you must submit such a request from the account information we have available, or the request will not be honored. We reserve the right, but have no obligation, to require additional account verification if your request appears suspicious or appears to be unauthorized by you. We also reserve the right to retain any data that we are required or entitled to retain under applicable law, such as: (1) to provide products and/or services that you have purchased or registered for while you are a current customer or subscriber, (2) for record keeping purposes, (3) to resolve disputes and/or enforce compliance with this Privacy Policy and other terms you have agreed to with us; and (4) to comply with our legal obligations. Some data will be anonymized rather than deleted; this means that some data will be stored in a form that cannot be linked to you personally. Please note that once we delete your data, we cannot "recover" it.
Section 14: Your legal rights to your data
Under data protection laws, you have rights in relation to your personal data, which include the right to request access, rectification, erasure, restriction, transfer, object to processing, data portability and (if the lawful basis for the processing is consent) withdraw consent.
If you wish to exercise any of the above rights, please email us at info@b2bmentor.llc.
You will not need to pay a fee to access your personal data (or to exercise any other rights). However, we may charge a reasonable fee if your request is manifestly unreasonable, repetitive or excessive, or refuse to comply with your request in such circumstances.
We may need to request certain information from you to help us verify your identity and to enforce your right to access your personal data (or to exercise any of your other rights). This is a security measure that ensures that personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to ask you for additional information about your request in order to speed up our response.
We will try to answer all requests within a month. Sometimes it may take us more than a month if your request is particularly complex or you have made multiple requests. In this case, we will notify you. However, we will respond and confirm your request in a reasonable time.
Section 15: Your Additional Rights
Depending on where you live, you may also be entitled to exercise additional rights available to you under applicable law regarding the personal information we hold about you, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). In order to best serve our customers, we have adopted a transparent approach and will respond to requests for this information from verified users or subscribers regardless of whether we are required to comply with such a request under applicable law. More details about our use and collection of data are also set out in this Privacy Policy.
California Consumer Privacy Act
When we collect personal information from California residents, we are subject to the California Consumer Privacy Act, or “CCPA,” and those residents have rights under it. This section of our Policy is used to enable us to comply with our CCPA obligations and to explain your CCPA rights. For purposes of this section, the words "you" and "your" refer only to such California residents.
What have we collected from Californians?
Over the past 12 months, we have collected the following categories of personal information:
* identifiers such as name, address, IP address and other similar identifiers
* personal information described in subdivision (e) of Section 1798.80 (California Customer Accounts Act), such as name, address, telephone number, credit card number
* commercial information, such as purchased products or services
* geolocation data, including geographic coordinates/physical location
* audio, video, electronic or other similar information
We may disclose this information for one or more business purposes permitted by the CCPA. Please review this Privacy Policy to understand the scope of purposes and sources from which we collect information. Similarly, we encourage you to review this Policy above, where we describe the categories of third parties with whom we may share your personal information and why. We do not sell and have not sold personal information to third parties in the past 12 months.
Rights of California residents
You have the following rights under the CCPA. It is important to us that you know that if you exercise these rights, we will not "discriminate" against you by treating you differently than other Californians who use our sites and mobile resources or purchase our services but have not exercised their rights
* Disclosure – the right to request that we disclose to you, particularly outside of this Policy above, the categories and specific elements of personal information collected, including the source of the information, our use of it and, if the information has been disclosed or sold to third parties, the categories disclosed or sold to such manner, as well as the categories of third parties who received or acquired it.
* Access – the right to receive a copy of the categories and specific items of personal information we have collected about you in the previous 12 months.
* Deletion – the right to request the deletion of personal information we have collected about you in certain circumstances.
You can exercise these rights twice every 12 months. To do this, simply contact us at info@b2bmentor.llc. The CCPA only allows us to act on your request if we can confirm your identity or your authority to make the request, so you will also need to follow our guidelines for confirming your identity.
If you make a verifiable request as set forth above, we will acknowledge receipt and respond within the timeframes required by the CCPA.
Section 16: Cookies
Cookies are small data files that may include an anonymous unique identifier that are used by your computer's web browser to store your preferences and allow us to improve your experience with our website. Tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can set your browser to reject all or some cookies or to notify you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become unavailable or may not work properly.
We use cookies and similar tracking technologies to track activity on our Service and store certain information.
Examples of cookies we use:
* Session cookies. We use session cookies to operate our Service.
* Cookie settings. We use custom cookies to remember your preferences and various settings.
* Security cookies. We use security cookies for security purposes.
Section 17: Contacting Us
If you need to contact us, you can email us at info@b2bmentor.llc.
We strive to provide great products along with equally great customer service. If you have any questions about this Privacy Policy or our practices, please contact us using one of the methods above.
Chapter 18: Severability
If any part of this Privacy Policy is held invalid or unenforceable, that part shall be construed in accordance with applicable law to reflect as closely as possible the original intent of the parties, and the other parts shall remain in full force and effect.